All 123MyTV Boxes come with a 90 day warranty that includes replacement of equipment for manufacturing defects. This warranty does not cover physical damage incurred after purchase. A warranty will replace your equipment but will not warrant a refund. Exchanges only. Upgrading a Tech support plan will NOT extend a warranty it will only extend the Tech Support Plan.
123MYTV.com Box Purchases are for not only the hardware but for the programming and Tech support plan. No refunds are issued as settings and capabilities can be manipulated by the user.
123MyTV.com uses generic shells for their boxes. Components and programmed apps are setup by our skilled Tech support to best serve our customer base.